Contact
Skilmore is a small team based in Cape Town, South Africa. Whether you are a teacher, a parent, a corporate customer, or a ChaTrivia player, use the sections below to reach the right inbox. We aim to reply within two business days for support queries and within five business days for commercial and partnership enquiries.
accounts@skilmore.com (for all account queries)
support@skilmore.com (for all support queries)
Account help
Billing, login issues, role changes, and workspace administration — write to accounts@ with your organisation name and a short summary.
School enquiries
Teachers and administrators: include phase, approximate learner count, and whether you need a pilot. See also Education.
Homeschool enquiries
For academic practice at home (not limited to any single subject). Mention ages and curriculum style if helpful — Homeschool overview.
Corporate demo
Skilmore Labs for teams, Slack questions, and school sponsorship tiers — email accounts@ with “demo” in the subject or use support@ if you need technical feasibility reviewed first. Background: Corporate & Labs.
Support
Bug reports, errors joining rooms, or unexpected behaviour — support@ with screenshots, browser, and approximate time (UTC).
Privacy & legal
Privacy requests: support@ (or your DPO process if published later). Policies: Privacy, Terms.
About Skilmore
Skilmore is a South African live trivia platform serving schools, homeschool families, adult trivia players, and corporate teams. Built and maintained from Cape Town, the platform runs four distinct products — ChaTrivia (adult general knowledge), Skilmore Schools (classroom trivia), Self-Study (homeschool and faith-based programmes), and Skilmore Labs (corporate and tutor rooms) — on a shared live chatroom infrastructure. All products are operated by the same small team. Response times are typically within two business days for support queries and within five business days for partnership and commercial enquiries.
Partnerships and press
For media enquiries, partnership proposals, sponsorship discussions, or any request that does not fit the categories above, use support@ with a clear subject line. We are a small team and read every message — if your enquiry is time-sensitive, say so in the subject line and we will prioritise accordingly.